Retail Industry Fundamentals

Median Annual Income

$46,730

Projected Job Growth

-6 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Median Annual Income

$29,720

Projected Job Growth

-11 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Median Annual Income

$37,400

Projected Job Growth

+4 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Median Annual Income

$36,860

Projected Job Growth

+1 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell spare and replacement parts and equipment in repair shop or parts store.

Median Annual Income

$36,970

Projected Job Growth

+5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

Median Annual Income

$34,480

Projected Job Growth

-22 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Solicit donations or orders for goods or services over the telephone.

Median Annual Income

$34,910

Projected Job Growth

-15 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell goods or services door-to-door or on the street.

Median Annual Income

$39,680

Projected Job Growth

-5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Median Annual Income

$41,600

Projected Job Growth

-18 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Some college, no degree

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Median Annual Income

$36,390

Projected Job Growth

+6 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.