Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Sell spare and replacement parts and equipment in repair shop or parts store.

Interests

  • Conventional
  • Realistic
  • Enterprising

Learn More about Interests

Work Values

  • Relationships
  • Independence
  • Support

Learn More about Work Values

Work Styles

  • Integrity
  • Dependability
  • Cooperation
  • Attention to Detail
  • Initiative

Learn More about Work Styles

Tasks

  • Receive payment or obtain credit authorization.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Fill customer orders from stock, and place orders when requested items are out of stock.
  • Receive and fill telephone orders for parts.
  • Locate and label parts, and maintain inventory of stock.

Work Activities

  • Working with Computers
  • Getting Information
  • Communicating with People Outside the Organization
  • Performing for or Working Directly with the Public
  • Making Decisions and Solving Problems

Detailed Work Activities

  • Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Technology Skills

  • Spreadsheet software
  • Presentation software
  • Inventory management software
  • Electronic mail software
  • Graphics or photo imaging software

Skills

  • Active Listening
  • Speaking
  • Persuasion
  • Reading Comprehension
  • Service Orientation

Knowledge

  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Administrative
  • Computers and Electronics

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

National Institute for Automotive Service Excellence

Type

Specialty

Certifying Organization

National Institute for Automotive Service Excellence

Type

Core

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileIncome
Low (10%)$NaN
Median (50%)$NaN
High (90%)$NaN

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).

ExperienceIncome
Entry Level$50,000
Mid Level$100,000
Senior Level$150,000

Employability

There are currently 267,900 jobs in this career path. Over the next 10 years, that number is expected to increase to 271,200 positions, reflecting a projected growth of 1%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 1%

The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).

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