Description
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Interests
- Enterprising
- Conventional
- Social
Work Values
- Independence
- Working Conditions
- Support
Work Styles
- Attention to Detail
- Integrity
- Dependability
- Leadership
- Initiative
Tasks
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Keep records pertaining to purchases, sales, and requisitions.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Coaching and Developing Others
- Getting Information
- Guiding, Directing, and Motivating Subordinates
- Making Decisions and Solving Problems
Detailed Work Activities
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
Technology Skills
- Customer relationship management CRM software
- Video creation and editing software
- Video conferencing software
- Enterprise resource planning ERP software
- Accounting software
Skills
- Active Listening
- Management of Personnel Resources
- Monitoring
- Speaking
- Coordination
Knowledge
- Customer and Personal Service
- Administration and Management
- English Language
- Personnel and Human Resources
- Economics and Accounting
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Certified Hospitality Sales ProfessionalCertifying Organization
American Hotel and Lodging Association Educational Institute
Type
Core
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 347,800 jobs in this career path. Over the next 10 years, that number is expected to increase to 351,900 positions, reflecting a projected growth of 1%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 1%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
Career Resources
Search All Careers
Compare Careers
Income Outlook
Career Pathways
Career Clusters
Job Suite Home
CVs
Resumes
Cover Letters
Templates
Job Resources
Blog Articles
Podcast