Description
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Interests
- Enterprising
- Conventional
- Realistic
Work Values
- Independence
- Support
- Working Conditions
Work Styles
- Leadership
- Self-Control
- Attention to Detail
- Dependability
- Integrity
Tasks
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Coordinating the Work and Activities of Others
- Guiding, Directing, and Motivating Subordinates
- Inspecting Equipment, Structures, or Materials
- Training and Teaching Others
Detailed Work Activities
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
- Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
Technology Skills
- Electronic mail software
- Presentation software
- Data base user interface and query software
- Spreadsheet software
- Helpdesk or call center software
Skills
- Management of Personnel Resources
- Coordination
- Monitoring
- Speaking
- Time Management
Knowledge
- Customer and Personal Service
- English Language
- Administration and Management
- Education and Training
- Public Safety and Security
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Certified Hospitality Department TrainerCertifying Organization
American Hotel and Lodging Association Educational Institute
Type
Specialty
Certificate name
Registered Environmental Services ExecutiveCertifying Organization
International Executive Housekeeping Association
Type
Advanced
Certificate name
Certified Building OperatorCertifying Organization
Building Operators Certification
Type
Core
Certificate name
Certified Laundry and Linen ManagerCertifying Organization
Association for Linen Management
Type
Core
Certificate name
Environmental Sustainability ProfessionalCertifying Organization
International Executive Housekeeping Association
Type
Core
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 241,600 jobs in this career path. Over the next 10 years, that number is expected to increase to 251,400 positions, reflecting a projected growth of 4%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 4%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
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