Career Details

CIAC Certified Management Consultant

Description

Competence is validated in each of the following domains - People, Contact Center Operations, Customer Relationships, & Leadership and Business Management

Certifying Organization

Call Center Industry Advisory Council

Details

If significant education or training is needed? No
If significant work experience is needed? Yes
Is an exam required? Yes
How many years until certification must be renewed? 3 year(s)
Certification can be renewed with Continuing Education Units? No
Certification can be renewed with re-examination? Yes
Certification can be renewed with Continuing Professional Development? No
Certification can be renewed in multiple ways? No

Certificates

Certifying Organization

ETA International

Type

A - Core

Certifying Organization

National Institute for Automotive Service Excellence

Type

B - Advanced

Certifying Organization

Call Center Industry Advisory Council

Type

B - Advanced

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