Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Interests

  • Conventional
  • Enterprising
  • Social

Learn More about Interests

Work Values

  • Support
  • Relationships
  • Independence

Learn More about Work Values

Work Styles

  • Integrity
  • Cooperation
  • Dependability
  • Attention to Detail
  • Self-Control

Learn More about Work Styles

Tasks

  • Keep records of customers' charges and payments.
  • Compile and analyze credit information gathered by investigation.
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.

Work Activities

  • Getting Information
  • Working with Computers
  • Communicating with People Outside the Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information

Detailed Work Activities

  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Technology Skills

  • Spreadsheet software
  • Presentation software
  • Electronic mail software
  • Financial analysis software
  • Internet browser software

Skills

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Critical Thinking
  • Social Perceptiveness

Knowledge

  • Customer and Personal Service
  • English Language
  • Mathematics
  • Administrative
  • Law and Government

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

Association of Credit and Collection Professionals

Type

Advanced

Certifying Organization

National Association of Credit Management

Type

Core

Certifying Organization

National Association of Credit Management

Type

Advanced

Certificate name

Credit Business Fellow

Certifying Organization

National Association of Credit Management

Type

Advanced

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileIncome
Low (10%)$NaN
Median (50%)$NaN
High (90%)$NaN

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).

ExperienceIncome
Entry Level$50,000
Mid Level$100,000
Senior Level$150,000

Employability

There are currently 14,500 jobs in this career path. Over the next 10 years, that number is expected to decrease to 13,700 positions, reflecting a projected decline of -5%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of -5%

The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).

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