Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Interests

  • Conventional
  • Enterprising
  • Social

Learn More about Interests

Work Values

  • Support
  • Relationships
  • Independence

Learn More about Work Values

Work Styles

  • Integrity
  • Cooperation
  • Dependability
  • Attention to Detail
  • Self-Control

Learn More about Work Styles

Tasks

  • Keep records of customers' charges and payments.
  • Compile and analyze credit information gathered by investigation.
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.

Work Activities

  • Getting Information
  • Working with Computers
  • Communicating with People Outside the Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information

Detailed Work Activities

  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Keeping up-to-date technically and applying new knowledge to your job.
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Technology Skills

  • Spreadsheet software
  • Presentation software
  • Electronic mail software
  • Financial analysis software
  • Internet browser software

Abilities

  • Oral Comprehension
  • Near Vision
  • Oral Expression
  • Problem Sensitivity
  • Written Comprehension

Skills

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Critical Thinking
  • Social Perceptiveness

Knowledge

  • Customer and Personal Service
  • English Language
  • Mathematics
  • Administrative
  • Law and Government

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

National Apartment Association

Type

Specialty

Certifying Organization

Association of Credit and Collection Professionals

Type

Advanced

Certifying Organization

Education Foundation of State Bank Supervisors

Type

Core

Certifying Organization

Credit Professionals International

Type

Advanced

Certifying Organization

Credit Professionals International

Type

Specialty

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileAnnual Income
Low (10%)$34,853
Median (50%)$58,285
High (90%)$142,426

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

ExperienceIncome
Entry Level $48,566
Mid Level $69,543
Senior Level $99,624
Expert Level $153,531

Employability

There are currently 14,500 jobs in this career path. Over the next 10 years, that number is expected to decrease to 13,700 positions, reflecting a projected decline of -5%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of -5%

Related Careers

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.

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