Description
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Interests
- Conventional
- Enterprising
Work Values
- Achievement
- Support
- Relationships
Work Styles
- Integrity
- Attention to Detail
- Dependability
- Self-Control
- Independence
Tasks
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Work Activities
- Communicating with People Outside the Organization
- Performing for or Working Directly with the Public
- Working with Computers
- Getting Information
- Evaluating Information to Determine Compliance with Standards
Detailed Work Activities
- Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Technology Skills
- Accounting software
- Presentation software
- Electronic mail software
- Business intelligence and data analysis software
- Data base user interface and query software
Skills
- Active Listening
- Reading Comprehension
- Speaking
- Critical Thinking
- Active Learning
Knowledge
- Customer and Personal Service
- English Language
- Administrative
- Mathematics
- Law and Government
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Certified IRA Services ProfessionalCertifying Organization
American Bankers Association
Type
Core
Certificate name
Certified International Tax AnalystCertifying Organization
American Academy of Financial Management
Type
Advanced
Certificate name
Certified Fraud ExaminerCertifying Organization
Association of Certified Fraud Examiners
Type
Core
Certificate name
Certified Income SpecialistCertifying Organization
Institute of Business & Finance
Type
Specialty
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 54,000 jobs in this career path. Over the next 10 years, that number is expected to increase to 55,000 positions, reflecting a projected growth of 2%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 2%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
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