Description
Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Interests
- Conventional
- Enterprising
- Social
Work Values
- Relationships
- Support
- Working Conditions
Work Styles
- Attention to Detail
- Integrity
- Dependability
- Cooperation
- Adaptability/Flexibility
Tasks
- Manage and maintain executives' schedules.
- Make travel arrangements for executives.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answer phone calls and direct calls to appropriate parties or take messages.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Getting Information
- Organizing, Planning, and Prioritizing Work
- Communicating with People Outside the Organization
Detailed Work Activities
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Technology Skills
- Enterprise resource planning ERP software
- Web page creation and editing software
- Graphics or photo imaging software
- Video conferencing software
- Word processing software
Skills
- Active Listening
- Reading Comprehension
- Speaking
- Service Orientation
- Writing
Knowledge
- Administrative
- English Language
- Customer and Personal Service
- Computers and Electronics
- Administration and Management
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Microsoft Office Specialist: Microsoft Word 2016 ExpertCertifying Organization
Microsoft Corporation
Type
Product/Equipment
Certifying Organization
Microsoft Corporation
Type
Product/Equipment
Certificate name
Microsoft Office Specialist: Microsoft Word Expert (Office 2019)Certifying Organization
Microsoft Corporation
Type
Product/Equipment
Certificate name
Certified Teacher of Parliamentary ProcedureCertifying Organization
American Institute of Parliamentarians
Type
Core
Certificate name
Registered ParliamentarianCertifying Organization
National Association of Parliamentarians
Type
Core
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 516,100 jobs in this career path. Over the next 10 years, that number is expected to increase to 517,200 positions, reflecting a projected growth of 0%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 0%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
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