Description

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Interests

Enterprising
Conventional
Social

Learn More about Interests

Work Values

Relationships
Independence
Recognition

Learn More about Work Values

Work Styles

Integrity
Dependability
Self-Control
Stress Tolerance
Attention to Detail

Learn More about Work Styles

Tasks

Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Conduct classes to teach procedures to staff.

Work Activities

Getting Information
Communicating with Supervisors, Peers, or Subordinates
Organizing, Planning, and Prioritizing Work
Making Decisions and Solving Problems
Scheduling Work and Activities

Detailed Work Activities

Observing, receiving, and otherwise obtaining information from all relevant sources.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Analyzing information and evaluating results to choose the best solution and solve problems.
Scheduling events, programs, and activities, as well as the work of others.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Getting members of a group to work together to accomplish tasks.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Technology Skills

Enterprise resource planning ERP software
Word processing software
Data base user interface and query software
Electronic mail software
Accounting software

Abilities

Oral Comprehension
Oral Expression
Written Comprehension
Written Expression
Deductive Reasoning

Skills

Active Listening
Reading Comprehension
Time Management
Speaking
Coordination

Knowledge

Customer and Personal Service
Administration and Management
English Language
Administrative
Computers and Electronics

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

These are the certification(s) applicable to Administrative Services Managers:

Certificate name

Certified Professional Property Administrator

Certifying Organization

National Property Management Association, Inc.

Type

Advanced

Certificate name

Andrology Laboratory Director

Certifying Organization

American Board of Bioanalysis

Type

Advanced

Certificate name

Certified Medical Office Manager

Certifying Organization

Practice Management Institute

Type

Advanced

Certificate name

Certified Legal Manager

Certifying Organization

Association of Legal Administrators

Type

Advanced

Certificate name

Certified Apartment Maintenance Technician

Certifying Organization

National Apartment Association

Type

Core

Certificate name	Certifying Organization	Type
Certified Professional Property Administrator	National Property Management Association, Inc.	Advanced
Andrology Laboratory Director	American Board of Bioanalysis	Advanced
Certified Medical Office Manager	Practice Management Institute	Advanced
Certified Legal Manager	Association of Legal Administrators	Advanced
Certified Apartment Maintenance Technician	National Apartment Association	Core

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income Percentile	Annual Income
Low (10%)	$57,010
Median (50%)	$122,090
High (90%)	239,200+

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

Experience	Income
Entry Level	$85,718
Mid Level	$109,232
Senior Level	$126,798
Expert Level	$187,137

Employability

There are currently 256,800 jobs in this career path. Over the next 10 years, that number is expected to increase to 272,800 positions, reflecting a projected growth of 6%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 6%

Related Careers

Human Resources Managers

Median Annual Income

$122,090

Projected Job Growth

+7 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate human resources activities and staff of an organization.

EnterprisingConventionalSocial

Compliance Managers

Median Annual Income

$122,090

Projected Job Growth

+6 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards.

ConventionalEnterprising

Facilities Managers

Median Annual Income

$122,090

Projected Job Growth

+5 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.

EnterprisingConventionalRealistic

General and Operations Managers

Median Annual Income

$101,332

Projected Job Growth

+6 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

EnterprisingConventional

Human Resources Specialists

Median Annual Income

$67,126

Projected Job Growth

+8 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.

EnterprisingConventionalSocial

Project Management Specialists

Median Annual Income

$104,774

Projected Job Growth

+7 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

EnterprisingConventional

Document Management Specialists

Median Annual Income

$112,753

Projected Job Growth

+11 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

ConventionalInvestigative

First-Line Supervisors of Non-Retail Sales Workers

Median Annual Income

$110,808

Projected Job Growth

+1 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

EnterprisingConventionalSocial

First-Line Supervisors of Office and Administrative Support Workers

Median Annual Income

$66,504

Projected Job Growth

-4 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of clerical and administrative support workers.

EnterprisingConventionalSocial

Executive Secretaries and Executive Administrative Assistants

Median Annual Income

$71,756

Projected Job Growth

0 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

High school diploma or equivalent

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

ConventionalEnterprisingSocial

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.