Description
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Interests
- Enterprising
- Conventional
- Social
Work Values
- Relationships
- Independence
- Recognition
Work Styles
- Integrity
- Dependability
- Self-Control
- Stress Tolerance
- Attention to Detail
Tasks
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
Work Activities
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Organizing, Planning, and Prioritizing Work
- Making Decisions and Solving Problems
- Scheduling Work and Activities
Detailed Work Activities
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Technology Skills
- Enterprise resource planning ERP software
- Word processing software
- Data base user interface and query software
- Electronic mail software
- Accounting software
Skills
- Active Listening
- Reading Comprehension
- Time Management
- Speaking
- Coordination
Knowledge
- Customer and Personal Service
- Administration and Management
- English Language
- Administrative
- Computers and Electronics
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
RICS Chartered QualificationCertifying Organization
International Facility Management Association
Type
Specialty
Certificate name
RICS Associate QualificationCertifying Organization
International Facility Management Association
Type
Specialty
Certifying Organization
SAP America, Inc.
Type
Product/Equipment
Certificate name
CompTIA CDIA+Certifying Organization
Computing Technology Industry Association (CompTIA)
Type
Advanced
Certificate name
Certified Medical Office ManagerCertifying Organization
Practice Management Institute
Type
Advanced
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 256,800 jobs in this career path. Over the next 10 years, that number is expected to increase to 272,800 positions, reflecting a projected growth of 6%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 6%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
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