Professional Certification in Advanced Service and Sales

Median Annual Income

$37,400

Projected Job Growth

+4 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Median Annual Income

$33,680

Projected Job Growth

0 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Median Annual Income

$61,270

Projected Job Growth

-7 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Sell or solicit advertising space, time, or media in publications, signage, TV, radio, or Internet establishments or public spaces.

Median Annual Income

$64,600

Projected Job Growth

+4 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Sell services to individuals or businesses. May describe options or resolve client problems.

Median Annual Income

$36,970

Projected Job Growth

+5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

Median Annual Income

$38,080

Projected Job Growth

-26 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

High school diploma or equivalent

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Median Annual Income

$39,680

Projected Job Growth

-5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Median Annual Income

$44,630

Projected Job Growth

-15 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Median Annual Income

$41,600

Projected Job Growth

-18 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Some college, no degree

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Median Annual Income

$35,840

Projected Job Growth

-1 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.