Description

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Interests

Enterprising
Conventional

Learn More about Interests

Work Values

Independence
Relationships
Working Conditions

Learn More about Work Values

Work Styles

Integrity
Dependability
Attention to Detail
Leadership
Self-Control

Learn More about Work Styles

Tasks

Resolve customer complaints regarding problems, such as payout errors.
Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
Track supplies of money to tables and perform any required paperwork.
Explain and interpret house rules, such as game rules or betting limits.
Prepare work schedules and station arrangements and keep attendance records.

Work Activities

Communicating with Supervisors, Peers, or Subordinates
Performing for or Working Directly with the Public
Getting Information
Making Decisions and Solving Problems
Evaluating Information to Determine Compliance with Standards

Detailed Work Activities

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Analyzing information and evaluating results to choose the best solution and solve problems.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Technology Skills

Spreadsheet software
Presentation software
Electronic mail software
Office suite software
Word processing software

Abilities

Oral Expression
Inductive Reasoning
Oral Comprehension
Deductive Reasoning
Problem Sensitivity

Skills

Critical Thinking
Management of Personnel Resources
Monitoring
Speaking
Active Listening

Knowledge

Customer and Personal Service
Administration and Management
English Language
Mathematics
Personnel and Human Resources

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

These are the certification(s) applicable to Gambling Managers:

Certificate name

Certified Hospitality Trainer

Certifying Organization

American Hotel and Lodging Association Educational Institute

Type

Core

Certificate name

Certified Hospitality Technology Professional

Certifying Organization

Hospitality Financial & Technology Professionals

Type

Advanced

Certificate name	Certifying Organization	Type
Certified Hospitality Trainer	American Hotel and Lodging Association Educational Institute	Core
Certified Hospitality Technology Professional	Hospitality Financial & Technology Professionals	Advanced

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income Percentile	Annual Income
Low (10%)	$57,010
Median (50%)	$122,090
High (90%)	239,200+

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

Experience	Income
Entry Level	$57,667
Mid Level	$71,591
Senior Level	$91,518
Expert Level	$126,898

Employability

There are currently 5,300 jobs in this career path. Over the next 10 years, that number is expected to increase to 5,500 positions, reflecting a projected growth of 5%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 5%

Related Careers

Financial Managers

Median Annual Income

$122,090

Projected Job Growth

+17 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate accounting, investing, banking, insurance, securities, and other financial activities of a branch, office, or department of an establishment.

EnterprisingConventional

Food Service Managers

Median Annual Income

$122,090

Projected Job Growth

+2 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

EnterprisingConventionalRealistic

Lodging Managers

Median Annual Income

$122,090

Projected Job Growth

+10 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

EnterprisingConventionalSocial

General and Operations Managers

Median Annual Income

$101,332

Projected Job Growth

+6 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

EnterprisingConventional

Umpires, Referees, and Other Sports Officials

Median Annual Income

$40,931

Projected Job Growth

+10 %

Career Cluster(s)

Arts, Entertainment, & Design

Most Common Education Level

High school diploma or equivalent

Officiate at competitive athletic or sporting events. Detect infractions of rules and decide penalties according to established regulations. Includes all sporting officials, referees, and competition judges.

EnterprisingConventionalRealistic

Gambling Surveillance Officers and Gambling Investigators

Median Annual Income

$39,674

Projected Job Growth

+3 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

High school diploma or equivalent

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

ConventionalEnterprisingRealistic

First-Line Supervisors of Gambling Services Workers

Median Annual Income

$51,573

Projected Job Growth

+5 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

EnterprisingConventionalRealistic

Gambling and Sports Book Writers and Runners

Median Annual Income

$36,386

Projected Job Growth

-2 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and pay out winnings for those wagers.

ConventionalEnterprising

First-Line Supervisors of Non-Retail Sales Workers

Median Annual Income

$110,808

Projected Job Growth

+1 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

EnterprisingConventionalSocial

First-Line Supervisors of Office and Administrative Support Workers

Median Annual Income

$66,504

Projected Job Growth

-4 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of clerical and administrative support workers.

EnterprisingConventionalSocial

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.