Description
Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
Interests
- Conventional
Work Values
- Relationships
- Support
- Independence
Work Styles
- Integrity
- Attention to Detail
- Cooperation
- Dependability
- Independence
Tasks
- Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.
- Check completed work for spelling, grammar, punctuation, and format.
- File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.
- Print and make copies of work.
- Transmit work electronically to other locations.
Work Activities
- Working with Computers
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Organizing, Planning, and Prioritizing Work
- Performing Administrative Activities
Detailed Work Activities
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Technology Skills
- Office suite software
- Presentation software
- Customer relationship management CRM software
- Electronic mail software
- Document management software
Abilities
- Near Vision
- Written Comprehension
- Speech Recognition
- Oral Comprehension
- Written Expression
Skills
- Reading Comprehension
- Active Listening
- Writing
- Monitoring
- Speaking
Knowledge
- Administrative
- English Language
- Customer and Personal Service
- Computers and Electronics
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certifying Organization
Microsoft Corporation
Type
Product/Equipment
Certificate name
Certified CART ProviderCertifying Organization
National Court Reporters Association
Type
Core
Certificate name
Word 2016 Expert: Creating Documents for Effective CommunicationCertifying Organization
Microsoft Corporation
Type
Product/Equipment
Certificate name
Excel 2016: Core Data Analysis, Manipulation, and PresentationCertifying Organization
Microsoft Corporation
Type
Product/Equipment
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Annual Income |
|---|---|
| Low (10%) | $38,832 |
| Median (50%) | $48,344 |
| High (90%) | $68,926 |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).
| Experience | Income |
|---|---|
Entry Level  | $47,090 |
| Mid Level | $54,111 |
| Senior Level | $71,699 |
| Expert Level | N/A |
Employability
There are currently 39,900 jobs in this career path. Over the next 10 years, that number is expected to decrease to 24,800 positions, reflecting a projected decline of -38%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of -38%
Related Careers
The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.
Career Resources
Search All Careers
Compare Careers
Income Outlook
Career Pathways
Career Clusters
Job Suite Home
CV Templates
Resume Templates
Cover Letter Templates
All Templates
Job Resources
Blog Articles
Podcast