Career Details

Emergency Number Professional

Description

Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:<br> * demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.<br> * help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.<br> * confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.

Certifying Organization

National Emergency Number Association

Details

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Certificates

Certificate name

Aircraft Dispatcher

Certifying Organization

Federal Aviation Administration

Type

Core

Certificate name

Professional Dispatching and Scheduling

Certifying Organization

Community Transportation Association of America

Type

Core

Certificate name

Certified Workplace Violence and Threat Specialist

Certifying Organization

McAfee Institute

Type

Advanced

Switchboard Operators, Including Answering Service

Median Annual Income

$36,750

Projected Job Growth

-25 %

Career Cluster(s)

Healthcare & Human Services

Most Common Education Level

High school diploma or equivalent

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

ConventionalRealisticEnterprising

Public Safety Telecommunicators

Median Annual Income

$48,890

Projected Job Growth

+4 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

High school diploma or equivalent

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

ConventionalRealisticSocial

Production, Planning, and Expediting Clerks

Median Annual Income

$53,900

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

ConventionalEnterprising

First-Line Supervisors of Mechanics, Installers, and Repairers

Median Annual Income

$75,820

Projected Job Growth

+4 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.

EnterprisingConventionalRealistic

Power Distributors and Dispatchers

Median Annual Income

$104,750

Projected Job Growth

-1 %

Career Cluster(s)

Energy & Natural Resources

Most Common Education Level

High school diploma or equivalent

Coordinate, regulate, or distribute electricity or steam.

RealisticConventional

Aircraft Cargo Handling Supervisors

Median Annual Income

$58,920

Projected Job Growth

+8 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.

EnterprisingConventionalRealistic

First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

Median Annual Income

$60,510

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.

EnterprisingConventionalRealistic

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Median Annual Income

$60,510

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

EnterprisingRealisticConventional

First-Line Supervisors of Passenger Attendants

Median Annual Income

$60,510

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Supervise and coordinate activities of passenger attendants.

EnterprisingConventionalSocial

Railroad Conductors and Yardmasters

Median Annual Income

$71,130

Projected Job Growth

+2 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Coordinate activities of switch-engine crew within railroad yard, industrial plant, or similar location. Conductors coordinate activities of train crew on passenger or freight trains. Yardmasters review train schedules and switching orders and coordinate activities of workers engaged in railroad traffic operations, such as the makeup or breakup of trains and yard switching.

RealisticConventionalEnterprising