Career Details

Certified Customer Service Specialist

Description

The Customer Service Specialist (CSS) is a soft skills certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are safety, ethics, respect, teamwork, communication, telephone and email techniques, problem solving, interpersonal relationships, and sales and marketing.

Certifying Organization

ETA International

Details

Question:

Answer

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Question:

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Certificates

Certifying Organization

North American Board of Certified Energy Practitioners

Type

Core

Certifying Organization

Manufactured Housing Institute

Type

Core

Certifying Organization

International Society of Weighing and Measurement

Type

Core

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