Description
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Interests
- Social
- Conventional
- Enterprising
Work Values
- Relationships
- Support
- Independence
Work Styles
- Integrity
- Dependability
- Concern for Others
- Cooperation
- Stress Tolerance
Tasks
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Develop and implement behavioral management and care plans for clients.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Submit reports and review reports or problems with superior.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Documenting/Recording Information
- Getting Information
- Performing for or Working Directly with the Public
- Assisting and Caring for Others
Detailed Work Activities
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
Technology Skills
- Medical software
- Presentation software
- Data base user interface and query software
- Spreadsheet software
- Electronic mail software
Skills
- Active Listening
- Social Perceptiveness
- Speaking
- Service Orientation
- Coordination
Knowledge
- Customer and Personal Service
- Psychology
- Therapy and Counseling
- English Language
- Administrative
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Certified Employment Support SpecialistCertifying Organization
National Alliance for Direct Support Professionals
Type
Core
Certificate name
Certified Community Action ProfessionalCertifying Organization
Community Action Partnership
Type
Core
Certificate name
Certified Case ManagerCertifying Organization
Commission for Case Manager Certification
Type
Core
Certificate name
Center-Based Preschool Child Development AssociateCertifying Organization
Council for Professional Recognition
Type
Core
Certificate name
Certified Workforce ProfessionalCertifying Organization
International Association of Workforce Professionals
Type
Advanced
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Income |
|---|---|
| Low (10%) | $NaN |
| Median (50%) | $NaN |
| High (90%) | $NaN |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–7 years), to senior level (8+ years).
| Experience | Income |
|---|---|
| Entry Level | $50,000 |
| Mid Level | $100,000 |
| Senior Level | $150,000 |
Employability
There are currently 433,000 jobs in this career path. Over the next 10 years, that number is expected to increase to 467,400 positions, reflecting a projected growth of 8%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 8%
The career information and data on this site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), with ONET® being a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA; CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED); and the U.S. Bureau of Labor Statistics (BLS).
Career Resources
Search All Careers
Compare Careers
Income Outlook
Career Pathways
Career Clusters
Job Suite Home
CVs
Resumes
Cover Letters
Templates
Job Resources
Blog Articles
Podcast