Career Details

Professional Dispatching and Scheduling

Description

Effective dispatching can make or break a community transportation organization. In its mission to ensure the effectiveness and viability of community transportation organizations, the Community Transportation Association provides a two-day training program designed for demand response operations. The Professional Dispatching and Scheduling (PDS) training program focuses on operational efficiency as well as customer service techniques.

Certifying Organization

Community Transportation Association of America

Details

If significant education or training is needed? No

If significant work experience is needed? No

Is an exam required? Yes

How many years until certification must be renewed? 3 year(s)

Certification can be renewed with Continuing Education Units? No

Certification can be renewed with re-examination? Yes

Certification can be renewed with Continuing Professional Development? No

Certification can be renewed in multiple ways? No

Certificates

Certificate name

Emergency Number Professional

Certifying Organization

National Emergency Number Association

Type

A - Core

Certificate name

Aircraft Dispatcher

Certifying Organization

Federal Aviation Administration

Type

A - Core

Certificate name

Certified Workplace Violence and Threat Specialist

Certifying Organization

McAfee Institute

Type

B - Advanced

Related Careers

Switchboard Operators, Including Answering Service

Median Annual Income

$39,930

Projected Job Growth

-25 %

Career Cluster(s)

Healthcare & Human Services

Most Common Education Level

High school diploma or equivalent

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

ConventionalRealisticEnterprising

Public Safety Telecommunicators

Median Annual Income

$50,771

Projected Job Growth

+4 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

High school diploma or equivalent

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

ConventionalRealisticSocial

Production, Planning, and Expediting Clerks

Median Annual Income

$54,888

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

ConventionalEnterprising

First-Line Supervisors of Mechanics, Installers, and Repairers

Median Annual Income

$74,255

Projected Job Growth

+4 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.

EnterprisingConventionalRealistic

Power Distributors and Dispatchers

Median Annual Income

$83,467

Projected Job Growth

-1 %

Career Cluster(s)

Energy & Natural Resources

Most Common Education Level

High school diploma or equivalent

Coordinate, regulate, or distribute electricity or steam.

RealisticConventional

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Median Annual Income

$61,900

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

EnterprisingRealisticConventional

First-Line Supervisors of Passenger Attendants

Median Annual Income

$61,900

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Supervise and coordinate activities of passenger attendants.

EnterprisingConventionalSocial

First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

Median Annual Income

$61,900

Projected Job Growth

+5 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.

EnterprisingConventionalRealistic

Aircraft Cargo Handling Supervisors

Median Annual Income

$63,940

Projected Job Growth

+8 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.

EnterprisingConventionalRealistic

Railroad Conductors and Yardmasters

Median Annual Income

$61,684

Projected Job Growth

+2 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Coordinate activities of switch-engine crew within railroad yard, industrial plant, or similar location. Conductors coordinate activities of train crew on passenger or freight trains. Yardmasters review train schedules and switching orders and coordinate activities of workers engaged in railroad traffic operations, such as the makeup or breakup of trains and yard switching.

RealisticConventionalEnterprising

Dispatchers, Except Police, Fire, and Ambulance

Median Annual Income

Projected Job Growth

0 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

High school diploma or equivalent

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

ConventionalRealistic

Your One Stop Shop For All Career Resources

Whether you are exploring new career paths, building your resume, or preparing for your next opportunity, our tools, templates, and guidance are designed to help you navigate your career journey with clarity and confidence.