Career Details

Certified Service Manager

Description

The Certified Service Manager (CSM) credential addresses the specific education and certification requirements for service managers at dealer and distributor locations that provide numerous and complex service-related capabilities directly to customers and sales personnel. These unique curriculum and education requirements are included in CSM application. The courses will become available on line through the Learning Management System option through the Service Management Institute

Certifying Organization

National Association of Service Managers

Details

If significant education or training is needed? Yes

If significant work experience is needed? Yes

Is an exam required? Yes

How many years until certification must be renewed? 3 year(s)

Certification can be renewed with Continuing Education Units? Yes

Certification can be renewed with re-examination? No

Certification can be renewed with Continuing Professional Development? Yes

Certification can be renewed in multiple ways? No

Certificates

Certificate name

Certified Executive Chef

Certifying Organization

American Culinary Federation, Inc.

Type

B - Advanced

Certificate name

Certified Executive Pastry Chef

Certifying Organization

American Culinary Federation, Inc.

Type

C - Specialty

Certificate name

Certified Chef de Cuisine

Certifying Organization

American Culinary Federation, Inc.

Type

B - Advanced

Related Careers

Chefs and Head Cooks

Median Annual Income

$54,435

Projected Job Growth

+8 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

High school diploma or equivalent

Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.

EnterprisingRealisticConventional

First-Line Supervisors of Food Preparation and Serving Workers

Median Annual Income

$38,908

Projected Job Growth

+6 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

EnterprisingConventionalRealistic

Cooks, Institution and Cafeteria

Median Annual Income

$33,531

Projected Job Growth

+3 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

No formal educational credential

Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.

RealisticConventional

Cooks, Private Household

Median Annual Income

$45,116

Projected Job Growth

-6 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Postsecondary certificate

Prepare meals in private homes. Includes personal chefs.

RealisticConventionalSocial

Cooks, Restaurant

Median Annual Income

$34,943

Projected Job Growth

+17 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Prepare, season, and cook dishes such as soups, meats, vegetables, or desserts in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.

RealisticConventionalEnterprising

Cooks, Short Order

Median Annual Income

$32,798

Projected Job Growth

-4 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.

RealisticConventionalEnterprising

Food Servers, Nonrestaurant

Median Annual Income

$33,384

Projected Job Growth

+5 %

Career Cluster(s)

Healthcare & Human Services

Most Common Education Level

No formal educational credential

Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.

RealisticSocialConventional

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Median Annual Income

$28,533

Projected Job Growth

0 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

SocialEnterprisingConventional

First-Line Supervisors of Personal Service Workers

Median Annual Income

$47,080

Projected Job Growth

+10 %

Career Cluster(s)

Healthcare & Human Services

Most Common Education Level

High school diploma or equivalent

Supervise and coordinate activities of personal service workers.

EnterprisingConventionalSocial

First-Line Supervisors of Retail Sales Workers

Median Annual Income

$45,325

Projected Job Growth

-6 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

EnterprisingConventionalSocial

Food Service Managers

Median Annual Income

Projected Job Growth

+2 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

EnterprisingConventionalRealistic

First-Line Supervisors of Food Preparation and Serving Workers

Median Annual Income

Projected Job Growth

+6 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

EnterprisingConventionalRealistic

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